Protecting your privacy when using our website is important to us. Please note how your data will be used.
Data for Payment
Earth’s Dew collects the following information for payment processing:
- Name
- Address (billing and shipping)
- IP
The information is collected so that payment can be processed and shipping can occur. The payment data will be shared with a payment processor as well as the order total and possibly order details such as the products ordered. Payment processors include:
- PayPal
- Shopify
Data for Shipping
In order to ship a physical good, a shipping address is needed as well as product weight, box sizes, and order totals. This information will be shared with NZ Post for domestic orders as well as for international.
Data for Analytics
Pages browsed will be tracked by Google Analytics and will be logged by the Web Server. The information tracked and logged will include your IP.
Data collected when browsing the store
Your IP and cookie data will be shared with Facebook and Twitter should you click on their links. If you fill out our Contact Us form we will collect your e-mail addresses so that we can reply to you.
Data Collected when Registering
Should you register at checkout your Billing, Shipping, and Order Details will be stored to enable easy check out the next time you order. The personal information you provided to us is collected and may be used for communicating with you, statistical analysis, the marketing by us of products and services to you, credit checks (if necessary), and research and development. We may also collect technical information wherever you log on to, or visit the public version of, our Website. This may include information about the way users arrive at, browse through and interact with our Website.
Cookies
Cookies are small files stored by your browser on your device. They are used to remember preferences and improve the browsing and checkout experience.
Data Retention
Orders– When an order is completed the order information (including email, name, address, products, shipping method, etc.) is stored in a database. That information remains for up to one year.
Customer Registration – The data remains until you delete the orders or addresses.
Cookies– Shopper Cookie – is kept for 1 year. Customer Registration Cookie.
Data Removal
Orders– contact us to remove order data.
Customer Registration – Contact us to remove your account.
Cookies– can be cleared by you. The method used depends on the browser and device. See wikiHow for more information.
Fulfilling Data Requests
Contact us if you need a copy of your Orders or Customer Registration data.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@earthsdewltd.com
